We
actively prosecute and assist in prosecutions of fraud for individuals
falsely claiming unauthorized use of credit cards. If you claim
unauthorized charges, we will investigate and contact you!
Helpful agents are standing by right now to help you with any concerns
or questions you have about your membership.
Why did you bill my credit card?
If your credit card statement directed you to visit this web site, then
your credit card was used to purchase a subscription to a membership
based web site. The "descriptor" or "merchant name" on your credit card
statement is not the same as the name of the web site that you joined.
BillingHelpline provides customer service and credit card and check processing (Visa, MasterCard, and Online Check) for subscription based websites.
If you wish to use another payment method, check with the website to which you are subscribing.
Why do I have multiple charges?
For your convenience, many subscription-based websites renew your membership until you
cancel. For more information,
visit the website to which you subscribed. If you've subscribed to multiple websites,
the charges will be listed separately.
How can I stop the billing?
Fill out the Account Cancellation Form.
Once you've cancelled, you will not be billed again after the date of your cancellation.
To maximize the value of your membership, your access will remain active until the end of the current billing cycle.
